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Send us your questions and concerns — we’ll match you with the right trainer and get you started.
Send Us Your Questions And Concerns.
Find Our Most Common Questions Below
How Are You Different?
In quite a few ways! To start, we have a large variety of fitness and health professionals. I have been in the fitness industry for over 20 years and have built a network of experts in strength training, HIIT, yoga, Pilates, boxing, and corrective exercise, all geared towards individuals of all ages and fitness levels, including kids and seniors. I’m 100% confident that I can match you with the perfect trainer.
Are Trainers Certified And Insured?
Yes, they are all certified and insured. They are also personally hand-picked by Nathaniel and vetted to insure you’re getting the best trainers in Manhattan.
Do You Offer A Trial Session Or Introductory Package?
Yes, we offer starter packages that provide great value! Our training packages include three sessions, with durations of 30, 45, or 60 minutes. These packages are discounted from our regular rates, making it an excellent opportunity to kickstart your fitness journey while saving money.
Cancellation Policy
We request that if you need to cancel, that you notify us through text by 6pm EST prior to the day of your training session, or you will Be charged the full amount for the session. Late cancellations after 6 PM the day prior to your training session will result in lost opportunities for your trainer and me to assist other clients. If you cancel or reschedule after this time, the full session fee will be charged. Exceptions may be made for emergencies at our discretion.
Who are Type A training personal trainers?
Type A training personal trainers are known for their high energy, motivational style, and structured approach to fitness. They focus on helping clients achieve specific goals and often push individuals to maximize their potential. This type of trainer is ideal for those who thrive in a competitive environment and appreciate a goal-oriented training style.
How customized is my training program?
25 minute workout programs are 100% customized to each member’s lifestyle and goals.
What should I have ready for my in-home training session or private gym session?
For in-home training sessions or private gym sessions, it’s helpful to have comfortable workout clothing, a water bottle, a towel, and any personal fitness equipment you may want to use (like resistance bands or weights). Your trainer may also provide specific recommendations based on your training plan.
What if I have an injury or want to focus on injury prevention?
If you have an injury or specific health concern, Type A Training has corrective exercise trainers who specialize in working with clients facing these challenges. They will assess your condition and create a tailored program that focuses on rehabilitation and safe exercise progression.
Can I Switch Trainers?
Yes, you may switch trainers. If you are unhappy or just want to try someone new, please reach out and let me know. You can also work with different trainers for specific modalities and have more than one. For example, you might have a yoga instructor and a strength trainer, or a boxing coach alongside a yoga instructor. It’s more common than you think.
How often should I work out with my trainer?
It is generally recommended to work out with your personal trainer two to three times a week. This frequency allows for consistent guidance, skill development, and accountability while giving you the opportunity to practice independently between sessions.
Do personal trainers offer nutritional advice?
Yes, many personal trainers at Type A Training have a solid understanding of nutrition and can provide general dietary advice. However, for specific dietary plans or medical advice, it is recommended to consult a registered dietitian or nutritionist.
Can I stop my training at anytime?
I would hate to see you go! But yes, you can cancel your recurring package by contacting us at least 10 days before your next scheduled payment. Additionally, if you need to pause your sessions or transfer them to a friend or family member, we can accommodate that as well.
Refund Policy: What You Need to Know
Our refund policy allows for refunds under specific conditions, including: Medical Emergencies: If a client has a medical condition or injury that prevents them from continuing their training, a refund may be granted upon providing appropriate documentation. Relocation: If a client moves to a location that is outside of your service area, they may be eligible for a refund on unused sessions. Trainer Mismatch: If a client feels that their assigned trainer is not a good fit for their needs or goals after a few sessions, they may be eligible for a refund or a transfer to another trainer. Please note that with recurring or auto-renewing packages, as well as one-time packages, there are NO REFUNDS. If you have questions about specific situations where a refund may be possible, please feel free to reach out to us at [contact information]. We’re here to help!